Returns & Exchanges

At MamaOwl, we want you to be completely satisfied with your sustainable fashion choices. If your items aren't quite right, you can return them within 28 days of receipt for a refund or exchange, provided they are in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully pack the items in their original packaging, ensuring all labels are intact and the products are well-protected for transit.

• 3.
  Ship the Parcel

  Generate your shipping label through the portal and drop your package off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-10 business days to your original payment method.